Service Department
Charlotte, NC - Marine Service Center
Giving You Peace of Mind
Using your boat is supposed to be exciting, the last thing you want is for your time on the water to be cut short due to an issue. While we can’t guarantee the unknown, we can do our best to give you that extra peace of mind. When you choose to service your boat with SouthTown, you can rest assured that you’re working with the top marine service center in Charlotte. Yes, we know everybody claims they are the best, but our 98.6% customer satisfaction rating is proof that we go above and beyond to put our customer’s needs first and get the job done right the first time.
Trained & Certified Technicians
When it comes to having your boat serviced you don’t want just anybody to be working on your boat. This is why all of our technicians are factory-trained and manufacturer certified. Our marine service team specializes in all different types of boat service such as inboard, outboard, stern-drive, and jet boat service for all brands. This includes ski boats, wake/surf boats, fishing boats, jet skis, runabouts, and much more. Our team also performs all warranty work and factory recalls for the brands that we sell. While our team is dedicated to fixing your boat properly, we also strive to get your boat back to you as soon as possible. When you service with us, we vow to accommodate all types of repairs your boat may require in a precise and timely manner.
Oil & Fluid Changes
To ensure the longevity of your boat’s powertrain, it is critical to change fluids periodically. Our team is able to handle all of the required fluid changes for your boat.
Engine Diagnostics
Whether your boat has an odd sound from the engine, or just doesn’t have as much power as it used to, our team can diagnose any issues your engine may have.
Impeller Service
When it comes to impellers, we are equipped to change everything from ballast impellers to engine impellers. This helps ensure your boat can run at peak performance.
Gelcoat Repair
From a tiny ding, to larger insurance jobs, our in-house gelcoat repair shop can handle it all. For more information on our gelcoat repair you can click here.
Lighting Upgrades
Looking to bring new life to your boat at night, or maybe just get your required lights fixed, our team can handle everything from custom installs to repairs.
Audio Upgrades
When you’re on the water music is often a big part of the experience. We can help take your music experience to the next level with custom or upgraded speaker systems.
Tower Installs
Many older boats may not have been factory equipped with a tower, but there is no need to worry. We can add an aftermarket tower to most ski, wake, and runabout boats.
Lake Calls
Whether you can’t transport your boat, have a busy schedule, or just want to keep it simple. We will come to you and take care of all general maintenance on site.
The Future of Boat Service
While we can’t make servicing your boat entirely frictionless, we can do our best. In an effort to provide you with the best service experience we have introduced our brand new “SouthTown Watersports” service app. Within the app you are able to view all open work orders, request service, get live updates, and see the status of your boat without ever having to call the dealership. For additional information on what our service app can actually do, and how to get started, click the button below!
Schedule Your Service Today
Here at SouthTown Watersports we strive to provide you with the absolute best service experience possible. Whether you’ve been with us from the start, or just seeing what we’re all about, our goal is to treat you and your boat with the respect you deserve. It doesn’t matter what type or brand of boat you have, we service far more than just Supra and Moomba boats. Our full time marine mechanics are well equipped to handle all of your boating needs! To schedule your boat’s service either do so through the service app or by using one of the buttons below.
*We are conveniently located in Charlotte, North Carolina and service the surrounding lakes and areas such as Lake Wylie, Mountain Island, Lake Norman, Mooresville, Huntersville, Fort Mill, Rock Hill, and more.